Is your Netgear WiFi router not connecting to the internet? Well, looks like you’re doing some mental cursing against your WiFi device. But, the good news is that we understand how you’re feeling. Thus, worry not, because the troubleshooting steps mentioned in this article will surely help you in fixing the issue. But, before you learn how to resolve the issue, you must become aware of the factors that led to it.

Some of the topmost reasons why your Netgear router isn’t connecting to the internet are mentioned below:

  • Your router and modem aren’t properly connected
  • Your cable connections are loose
  • The firmware of your router is outdated or corrupted
  • Your Internet Service Provider (ISP) is at fault
  • The hardware of your WiFi router is faulty

Now that you are well acquainted with the factors leading to the internet issue, let’s have a close look at the steps that can troubleshoot it.

Fixed: Netgear Router Not Connecting to Internet

Mentioned below are the topmost tips that you can make use of in order to get rid of the Netgear router not connecting to internet issue:

Connect the Router and Modem

One of the major reasons why you’re facing the internet issue is because your WiFi router and modem are not connected properly. Therefore, make sure the connection between your devices is strong. It is recommended that instead of connecting your devices wirelessly, use an Ethernet cable to connect them.

Update the Firmware

An updated firmware ensures that your Netgear router is functioning properly. Thus, make sure that you update the firmware of your device by accessing Mentioned below are the steps that’ll help you in updating your device:

  • Switch on your laptop and connect it to the wireless network.
  • Open a web browser on your device and perform Netgear router login
  • Fill in the default admin details and click on the Log In button.
  • The Basic Home Screen will appear.
  • Go to Settings > Administration > Firmware Update.
  • Download the correct firmware file and follow the on-screen prompts.

Quick Tip: You can also log into your Netgear WiFi router by accessing default IP.

After updating your device, check whether you are able to connect it to the internet. Still no luck? Hmm. Perhaps your Internet Service Provider (ISP) is at fault.

Contact Your Internet Service Provider

If establishing a strong connection between your devices and performing Netgear firmware update didn’t resolve the issue, chances are that your Internet Service Provider is the culprit. But, fret not. Mistakes can be made by anyone.

If the issue is from the end of your ISP, then waste no more time before getting in touch with them. Once they’ll confirm that the internet issue is from their side, ask them to send an agent over to your house to fix it. Or, ask them to guide you through verbal instructions so that you can fix the internet issue on your own.

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Perform Factory Default Reset

What happened? You called your Service Provider and got to know that the internet issue wasn’t from their end? Now what? Well, now you have nothing left except restoring your Netgear router to its factory default settings.

Follow the guidelines outlined below and learn how to reset your WiFi device:

  • Press the Power button on your Netgear router and connect it to the modem.
  • Open a new tab in your web browser.
  • Access
  • The router login Netgear page will appear on your screen.
  • Fill in the default username and password of your device and hit Log In.
  • Look for the Administration option.
  • Once found, click on it, and select the Erase button.

Within a couple of seconds, your device will get restored to its default mode. Also, you’ll be able to connect your device to the internet without facing any issues.


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